FREQUENTLY ASKED QUESTIONS
What happens if I change my mind and need to cancel?
Things change, including your plans. We get it! Unfortunately, cancellations made within 48 hours of your event can't be processed. For cancellations made prior to that, we're happy to refund you, but there's a service fee of 50% of the total event cost. So be sure of your availability before you book! (And just a heads-up, the initial $50 deposit is non-refundable.)
How much advance time do I need to book
a tablescape?
Summer is prime time for events, and things fill up fast! To ensure we can sprinkle our tablescape magic on your special day, we recommend planning ahead and securing your booking as early as possible. To guarantee availability, we charge a booking fee, and we kindly ask that you book at least two weeks in advance. This gives us the perfect window to prepare everything just the way you envision it.
How many people can I invite?
Whether it's a cozy duo or a lively bunch, we've got you covered! We can host anywhere from two to 20 guests. If your crew is bigger than our max, just let us know during the consultation call and we'll see what we can do to make it work. To be on the safe side, it’s best to reserve for the maximum number of guests. But hey, we know plans can shift, so feel free to tweak your numbers up to seven days before your event.
What happens if it rains and my event is scheduled for outdoors?
When bad weather dampens your outdoor plans, we're here to find solutions. If it's within our service area, we'll meet you at an indoor venue of your choice. We’ll discuss alternative options at least four hours before your event. If indoor options aren't available, we'll work with you to reschedule. If that's not possible, we'll refund the tablescape portion minus the $50 deposit and non-refundable fresh floral costs.
Do you cater food and drinks?
While we don't handle the food ourselves, our job is to make your table(s) look fabulous with linens, centerpieces, and all the trimmings. If you've got food covered, great! But if you need a hand, we will happily stop by a local spot to pick up your pre-ordered items for a small fee, as long as they can be delivered within an hour of your event's start time. We accept no responsibility for the food quality.
Will you decorate my total venue?
We're here to sprinkle our magic on your tables, complete with linens, centerpieces, flatware, glassware, and all the trimmings. (We’ll even bring a table if you need one). So while we've got your table covered, feel free to let your creativity run wild with the rest of the room's decor.
What happens if we break or ruin something?
Accidents are a part of life; we totally understand that. To ensure everything's accounted for, we conduct a thorough inventory check before and after your event. Now, if something does happen to get broken or damaged, or decides to play hide-and-seek, don't fret! We've got a system in place. There's a minimum fee of $20 for any mishaps, and we'll assess additional charges based on the extent of the situation. It will be charged to the credit card on file.
Will you clean up after us?
Up to a point! We aim to make cleanup as stress-free as possible for you. We'll handle cleanup for all the tablescape items we provide, including tables, plates, glassware, flatware, serving bowls, centerpieces, and linens. Trash bags are provided for you to dispose of any other items like bottles and leftover food.